Privacy Policy

Azores On Route, Lda., is the entity responsible for collecting and processing personal data, and may, within the scope of its activity, use entities subcontracted by itself for the purposes listed within this privacy policy.

The Data Protection Officer is Protect Data (Best Privacy Consulting Unipessoal Limitada), represented by Ana Fazendeiro, who can be contacted at the following email address: privacy@azoresonroute.pt.

Personal data is any information of any nature and regardless of its format, including sound and image, relating to an identified or identifiable individual. Any person, who can be identified, directly or indirectly, by reference to an identification number or to one or more specific elements of his / her physical, physiological, psychic, economic, cultural or social identity, is considered to be identifiable.

Azores On Route, Lda., collects and processes, among others, the following personal data: name, telephone number and e-mail address.

Azores On Route, Lda. assumes that the data was supplied by its holder or that authorization was given for the effect, and assumes that data is genuine and up to date.

The data collected is processed and stored in a computer, in strict compliance with personal data protection legislation. The databases were created specifically for this purpose by Azores On Route, Lda., or by the entities it subcontracted.

On our website there are fields for the insertion of personal data that are mandatory. In case of a lack or insufficiency of this data, the company Azores On Route, Lda, may not be able to provide the services or information requested. In each specific case, Azores On Route, Lda, will inform what personal data is mandatory.

Your data will be inserted into a personal data file that Citirama Viagens e Turismo, S. A., can use for the following purposes:

To carry out the above-mentioned actions, Azores On Route, Lda, may proceed with the interconnection of the data collected, with the purpose of updating and completing such data.

The data processing associated with the purposes of points a), d), and l) is based on consent, as is the use of data for direct marketing that may be associated with purposes i) and j).

The data processing associated with the purposes of points b), c), e), g), h), i), j), k) and m) is based on the contractual relationship established between the holder and the company.

The data processing associated with the purposes f) (suggestions and complaints) and n) (compliance with other legal or regulatory obligations) is based on compliance with legal obligations.

“Cookies” are small data filed that can help identify your browser and can store information relating to, for example, user settings and preferences.

Azores On Route, Lda., may store cookies on your device to personalize and facilitate browsing as much as possible, but will not provide those cookies, referrals or personal data.

Under the terms of the Personal Data Protection Law, Azores On Route, Lda., guarantees the right of access, updating, rectification, elimination, portability and erasure of your personal data.

It also gives you the right to object to the data provided being used for marketing purposes, sending of informational communications, or for inclusion on lists or information services. If you did not exercise this at the time of data collection, you can send a request later.

The exercise of these rights must be done through the following e-mail address – privacidad@azoresonroute.pt

Notwithstanding the security measures practiced by Azores On Route, Lda., the user must take additional security measures, namely to ensure that they use up-to-date security equipment and a properly configured firewall, antivirus and anti-spyware, ensure the authenticity of the websites visited on the internet, and avoid websites whose reputation is questionable.

Azores On Route, Lda. may also transmit data to third parties in the context of investigations, inquiries and judicial and / or administrative proceedings or of a similar nature, provided that it is duly instructed by judicial order accordingly.